Job Title: Manager – Travel Retail
Division/Concept: Travel Retail | Work Location: Dubai, UAE | Reports to: Director
Client is a leading regional luxury retail firm with HQ in Dubai.
JOB PURPOSE
The incumbent will be responsible for driving the business growth of our client's brands within Duty Free/Travel retail accounts in UAE, Qatar, Bahrain and Oman. The role involves fostering key relationships, optimizing business opportunities, and ensuring that the brands achieve their sales and market objectives while maintaining high standards of service and product representation.
JOB DESCRIPTION
Business Development & Relationship Management:
- Building and maintaining strong relationships with key stakeholders in Duty Free and other travel retail accounts across the UAE, Qatar & Bahrain
- Identifying and developing new business opportunities to expand the brand's footprint within the travel retail sector while leveraging existing relationships
Sales & Performance Management:
- Driving sales growth in the travel retail segment
- Monitoring and analyzing sales performance, ensuring the achievement of budgeted revenue and profitability
- Collaborating with internal brand teams to align sales strategies
Marketing & Promotions
- Working closely with brand and marketing teams to design and implement promotional activities tailored to travel retail audiences
- Ensuring optimal brand visibility and merchandising standards at all travel retail points of sale
Operations & Logistics
- Overseeing the operational aspects, including inventory management, stock replenishment, and ensuring customer service and operational standards
- Coordinating with supply chain and logistics teams to ensure timely delivery and availability of stock
Team Leadership
- Leading and mentoring a team of retail professionals to achieve optimal performance in the travel retail space
- Conducting regular training sessions to ensure that staff are knowledgeable about the latest products, promotional strategies, and customer service standards
CANDIDATE PROFILE
- Arabic Language proficiency (spoken & written) is mandatory for this role
- Bachelor’s or Master’s degree in business management or associated streams from a reputed institute
- At least 6-8 years of relevant Brand Management & Operations experience in Travel retail, luxury or high-end retail
- Excellent communication and interpersonal skills
- Good planning and organizing skills
- Effective people management
- Well versed in MS Office