Reed Middle east is currently looking for Learning and Development Manager for one of the retail luxury groups in the UAE location.
JOB DESCRIPTION
• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers and business heads
• Drawing an overall or concept wise training and development plan that addresses needs and expectations in all areas • Deploying a wide variety of innovative training methods specific to retail domain
• Ensuring effective induction, orientation sessions, focused workshops, Boot Camps
• Monitoring and evaluating training program’s effectiveness, success and ROI periodically and report on them
• Managing and deploying assessment tools effectively (Mystery shopping, staff checks etc.)
• Ensuring that the costs of planned programs are within budgets defined
• Providing a platform for ongoing development • Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
PROFILE
• Postgraduate in Business Administration /HR/Education/Psychology
• Strong educational background/studied in reputed institutes
• Proven working experience as a training manager in retail, aviation, hospitality or service sectors
• Ideally - has an understanding of retail, luxury, high end luxury market from a multi-national perspective
• Track record in designing and executing successful training programs